OkeBet Terms & Conditions — Clear and straightforward language

By using the OkeBet website (okebet.im) and its associated services, you are considered to have fully read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using the platform.

These Terms & Conditions form a legal agreement between OkeBet and its users. OkeBet reserves the right to update these terms at any time, and users will be notified of any changes via email.

OkeBet is an online betting and gaming platform operating under an international license. Our services are available only to users in jurisdictions where online betting is legally permitted. It is each user's own responsibility to ensure compliance with the laws applicable in their region.

To use OkeBet's services, you must first create a personal account. Each individual is permitted to hold only one account. Creating multiple accounts is strictly prohibited and may result in account termination.

During registration, you are required to provide accurate and complete information, including:

• Full legal name (as it appears on your National ID)
• Correct date of birth (you must be 18 years of age or older)
• Active mobile number and email address
• Current residential address

As part of KYC (Know Your Customer) verification, OkeBet may request a copy of your national ID, passport, or other government-issued identification at any time. Withdrawals may be placed on hold until verification is complete.

You must be at least 18 years old to use OkeBet's services. Account registration and platform use by minors is strictly prohibited. We conduct regular age verification checks and are committed to protecting underage individuals.

The following individuals are not permitted to open an account on OkeBet:

• Any individual under the age of 18
• Those who have previously been banned or excluded from OkeBet
• Those enrolled in a self-exclusion program
• OkeBet employees and their immediate family members
• Residents of countries where online gaming is fully prohibited

OkeBet offers fast and secure transactions through Bangladesh's most popular mobile banking services. All financial transactions are protected by SSL encryption.

KYC verification must be completed before any withdrawal can be processed. Withdrawal requests will only be processed via the same payment method used for the deposit, as part of our anti-money laundering policy.

OkeBet does not charge any transaction fees. However, your mobile banking provider may apply their own charges, for which OkeBet bears no responsibility.

OkeBet offers a variety of bonuses and promotional offers. Each bonus has its own terms and conditions, which should be read carefully before accepting.

General Bonus Rules:

• The welcome bonus is available to first-time registered users only
• Each bonus comes with a specified Wagering Requirement that must be met before any withdrawal can be made
• Winnings from bonus funds are subject to wagering requirements before withdrawal
• Claiming bonuses from multiple accounts sharing the same household or IP address is strictly prohibited
• Bonus validity periods typically range from 7 to 30 days — the exact duration will be stated in the specific bonus terms
• OkeBet reserves the right to modify or cancel any bonus offer

The following rules must be followed when placing bets on OkeBet. These rules apply equally to all users.

• Once a bet is confirmed, it cannot be changed or cancelled — this applies to live bets as well
• OkeBet reserves the right to void any bet placed at incorrect odds due to a technical error
• Match fixing or placing bets using insider information is strictly forbidden
• The maximum bet limit for each event will be clearly displayed on the platform
• Bet settlement will be based on official results
• If an event is abandoned, your stake will be refunded in full

In live betting, odds change continuously. The odds at the time a bet is confirmed are considered final. OkeBet is not liable for odds changes resulting from network issues.

The following activities are strictly prohibited on the OkeBet platform and may result in account termination and legal action:

• Creating multiple accounts to claim bonuses or gain unfair advantages
• Opening or operating an account using another person's identity or information
• Using the platform for money laundering or processing illegal funds
• Placing bets using bots, scripts, or any other automated means
• Attempting to bypass the platform's security measures
• Engaging in fraudulent conduct toward other users
• Attempting to gain unauthorized access to OkeBet's systems

Both OkeBet and the user may initiate account closure.

Closed by User: You may close your account at any time. Please withdraw your available balance before doing so. To close your account, email us at support@okebet.im.

Closed or suspended by OkeBet: OkeBet may suspend or permanently close an account under the following circumstances:

• In cases of Terms & Conditions violations
• Failure to provide required verification documents
• In cases of suspicious or fraudulent activity
• If evidence of unlawful activity is found
• By directive of the regulatory authority

OkeBet places the highest importance on responsible gaming. We believe betting should be a healthy form of entertainment — it should never become a source of financial or emotional hardship.

Tools provided by OkeBet:

• Deposit Limit: Set daily, weekly, or monthly limits
• Betting Limits: Set your own maximum stake per bet
• Cooling-Off Period: Take a break ranging from 1 day to 6 months
• Self-Exclusion: Take a break from the platform for a set period or permanently
• Reality Check: You will be reminded of your playing time and spending at regular intervals

If you or someone you know is struggling with a gambling addiction, please contact our Responsible Play Visit the page or contact our support team directly.

OkeBet employs the highest technical and organizational measures to protect your personal data. Your information is never sold or transferred to third parties.

The information we collect is used solely for the following purposes:

• Account Management & Verification
• Financial Transaction Processing
• Ensuring Legal & Regulatory Compliance
• Providing Customer Support
• Fraud & Anti-Money Laundering

For more details, visit our Privacy Policy Read the page for complete information on our cookie policy, data retention periods, and your rights.

OkeBet is committed to resolving all complaints and disputes promptly and fairly. If you encounter any issue, please contact our support team first.

Dispute Resolution Steps:

1. Step One: Send a detailed complaint to support@okebet.im. We will respond within 48 hours.
2. Step Two: If your issue remains unresolved, our Senior Resolution Team will review the matter. This process may take up to 5 business days.
3. Step Three: If a resolution cannot be reached between both parties, the matter may be referred to our licensing authority.

OkeBet reserves the right to update these Terms & Conditions at any time for business, legal, or regulatory reasons. For every change, we follow the steps below:

• Users will be notified by email at least 7 days before any changes come into effect
• The date of the latest update will be clearly displayed at the top of the Terms & Conditions page
• A notification will be displayed at login whenever significant changes are made
• Continued use of the platform after any changes take effect will be considered acceptance of the updated terms

If you do not agree to any changes, you will have the opportunity to close your account before the updated terms take effect. Any valid balance remaining in your account will be refunded in full.